- Category: UX Design, Site Design, Site Development
- Client: Randalstown Arches Association
When I first joined Randalstown Arches Association, their website was dated, crowded and user hostile.
To start the process of bringing the website up to date, I had to find out what the major problems are and what improvements are needed most. In order to do this, I interviewed my colleagues and also did a public survey which was shared on social media.
From this research, it was found that:
- The rolling accouncement banner on the top is outdated
- Photos are outdated and don't represent the company anymore
- Navigation needs improvement
- Staff do not know how to use the CMS properly so the website is not kept up to date
With these points in mind, I then proceeded to look at other similar businesses and see what their websites were like.
When this was complete, I then proceeded to create a low fedelity prototype. This was then viewed by the staff and sent to the board of directors for approval.
Once this was approved at the board meeting, I could then proceed to create a high fedelity prototype to give the staff and board of directors a feel of what the final website would be like.
It was arranged that I would present a walkthrough of the prototype to the board and staff where I could take notes of any changes they would like and answer any questions
Usually at this point, I would create the wireframe to be passed onto the developers but in this case I was also developing the website
It was established that rather than trying to adjust the previous website, it would be easier to start a fresh. Once we got control of the domain and servers sorted, I then had a clean slate to start from
It took a few weeks and many hours of work but eventually, the website was complete and ready for launch
It can be viewed here.